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Terms of Service

These Terms of Service ("Terms") govern your access to and use of Rollout Heaven (the "Service"), operated by Rollout Heaven ("we," "us," "our"). By creating an account, subscribing, or using the Service in any way, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, DMCA Policy, and Disclaimers, all of which are incorporated by reference. If you do not agree, do not use the Service.

1. The Service

Rollout Heaven is a SaaS marketing command center that helps independent musicians plan, organize, and generate marketing assets for music releases. Features include release intake, AI-assisted campaign generation, content banks, calendars, outreach lists, playlist strategy, backlog registration tools, gamification, implementer program, and related tools.

Rollout Heaven is a software tool. It is not a record label, music publisher, talent manager, booking agent, talent agency, entertainment attorney, or financial advisor. No fiduciary, agency, partnership, joint venture, or employment relationship is created between you and Rollout Heaven.

2. Eligibility & Accounts

• You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
• You must provide accurate information when registering and keep it current.
• You are responsible for safeguarding your password and for all activity that occurs under your account.
• One account per person. Account sharing is not permitted on any plan.
• You are responsible for maintaining the security of your account credentials. Rollout Heaven is not liable for unauthorized access to your account resulting from your failure to secure your credentials.

3. Subscriptions & Billing

• Rollout Heaven is a paid service and does not offer a free trial. Access begins when you select a plan and complete checkout.
• Your payment method is charged immediately upon completing checkout for the first billing cycle of the selected subscription plan.
• Paid subscriptions are billed through Stripe on a recurring basis (monthly or annually). You authorize us to charge your payment method for each billing cycle until you cancel.
• You may cancel at any time from your account page or by contacting us. Cancellation takes effect at the end of the current billing period; you retain access until then.

• We may change pricing with at least 30 days' notice. Price changes will not affect the current paid-through period.
• If a payment fails, we may suspend access until the balance is resolved. We are not liable for any loss of data or access during a payment failure period.

4. One-Time Purchases & Add-Ons

• One-time purchases (including but not limited to the Outreach List, Playlist Tracker, backlog song registration packs, and other add-on products) are non-refundable once delivered or access is granted.
• Digital products are considered delivered immediately upon successful payment and access being granted to your account.

5. Acceptable Use

You agree not to:

• Use the Service to generate or distribute content that is unlawful, defamatory, infringing, hateful, obscene, or sexually exploitative of minors.
• Upload or input material you do not have the right to use, including content that infringes third-party intellectual property.
• Attempt to reverse engineer, scrape, data mine, or abuse the AI generation endpoints, including automated or bulk requests beyond normal human use.
• Share, resell, sublicense, or redistribute access to the Service, its content, or its AI-generated output as a competing service.
• Probe, scan, or test the vulnerability of the Service, or bypass any security or authentication measure.
• Use the Service to spam, harass, or send unsolicited communications in violation of CAN-SPAM or other applicable laws.
• Use AI-generated content to impersonate real people, artists, or organizations.
• Submit false, misleading, or fraudulent information to the platform, including in registration data, artist profiles, or account information.
• Use the Service in any way that violates applicable local, state, national, or international law or regulation.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice, and without refund.

6. Your Content

You retain all ownership of the release metadata, audio links, artwork, and other materials you submit ("Your Content"). You grant Rollout Heaven a limited, non-exclusive, worldwide license to store, process, and transmit Your Content solely to operate the Service for you -- for example, rendering your saved releases and passing context to Anthropic's Claude API when you generate campaigns.

You are solely responsible for Your Content and for ensuring you have all rights necessary to use it with the Service. You represent and warrant that Your Content does not infringe any third-party intellectual property rights and does not violate any applicable law.

7. AI-Generated Output

Campaigns, hooks, captions, press releases, email copy, ad copy, and other content produced by the AI generation pipeline are provided on an "as is" basis as a creative tool.

• AI output can be inaccurate, derivative, or unsuitable for your context.
• You are responsible for reviewing, editing, and fact-checking any generated content before publishing or acting on it.
• We make no warranty that generated content is unique, original, non-infringing, legally compliant, or fit for any particular purpose.
• You assume all risk and liability for content you publish using AI-generated output from the Service.
• Rollout Heaven is not the author of AI-generated content and does not control the specific output produced by third-party AI models.

8. Music Industry Services Disclaimer

• Backlog registration tools are an administrative convenience only. Rollout Heaven does not guarantee acceptance by BMI, ASCAP, SESAC, SoundExchange, HFA/MLC, or any other collecting society or PRO.
• You are solely responsible for verifying the accuracy of all registration data (song titles, songwriter names, splits, publisher info, ISRC/ISWC/UPC codes).
• Rollout Heaven does not collect, hold, distribute, or guarantee any royalty payments.
• Rollout Heaven does not issue, obtain, or manage mechanical licenses, synchronization licenses, master use licenses, or any other music licenses.
• Nothing on the platform constitutes legal, financial, tax, or music business advice. Consult qualified professionals for advice specific to your situation.

9. Outreach & Contact Data

• Contact data in outreach lists is compiled from publicly available sources. Rollout Heaven does not guarantee accuracy, currency, or completeness.
• You are solely responsible for complying with CAN-SPAM, GDPR, and all applicable laws when contacting individuals using data from the Service.

10. Implementer (Affiliate) Program

• Implementers are independent contractors, not employees or agents of Rollout Heaven.
• Implementers must comply with FTC Endorsement Guidelines and clearly disclose their material connection to Rollout Heaven in all promotional communications.
• Rollout Heaven does not guarantee any specific income or commission earnings.
• Rollout Heaven reserves the right to modify commission structures, terminate implementer accounts, or withhold commissions for violations of these Terms or program rules.
• Implementers are responsible for their own tax obligations, including reporting commission income. Rollout Heaven will issue 1099 forms where required by law.
• Implementers may not make unauthorized claims, guarantees, or representations about the Service.

11. Third-Party Services

The Service integrates with Stripe, Anthropic (Claude API), Resend, Serper, Spotify, and Railway. Your use of those services is subject to their respective terms. We are not responsible for the availability, content, data handling, or practices of third-party services. Outages or changes to third-party services may affect Rollout Heaven's functionality; we are not liable for such disruptions.

12. Intellectual Property

The Service, including its software, design, branding, logos, UI, and underlying content (other than Your Content), is owned by Rollout Heaven and protected by intellectual-property laws. We grant you a limited, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service.

13. Termination

• You may stop using the Service and request account deletion at any time.
• We may suspend or terminate your access if you violate these Terms, if your subscription lapses, if we receive repeated DMCA complaints, or if we discontinue the Service.
• On termination, your right to access the Service ends immediately. Your Content may be deleted after a 30-day grace period.
• Termination does not entitle you to any refund of fees paid.
• Sections 7 (AI-Generated Output), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 15 (Arbitration), and 16 (Governing Law) survive termination.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT GENERATED CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT ANY RESULTS WILL BE ACHIEVED THROUGH USE OF THE SERVICE.

See our full Disclaimers page for additional important disclaimers.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROLLOUT HEAVEN AND ITS OPERATORS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST ROYALTIES, LOST DATA, LOSS OF BUSINESS OPPORTUNITIES, REPUTATIONAL HARM, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100), WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify, defend, and hold harmless Rollout Heaven and its operators, officers, employees, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your publication or distribution of AI-generated content; (d) your violation of these Terms or any applicable law; (e) your outreach activities using data from the Service; (f) errors in registration data you provide; or (g) your infringement of any third-party rights.

17. Dispute Resolution & Arbitration

• Informal Resolution First. Before filing any claim, you agree to contact us at josephmadiganmusic@gmail.com and attempt to resolve the dispute informally for at least 30 days.
• Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in the state of Connecticut, United States, or at another mutually agreed location.
• Class Action Waiver. YOU AND ROLLOUT HEAVEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
• Small Claims Exception. Either party may bring an individual action in small claims court if the claim qualifies.
• Opt-Out. You may opt out of arbitration by sending written notice to josephmadiganmusic@gmail.com within 30 days of creating your account. If you opt out, disputes will be resolved in the state or federal courts located in Connecticut.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to conflict-of-laws principles. If the arbitration clause above does not apply, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Connecticut.

19. Force Majeure

Rollout Heaven shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to: natural disasters, acts of government, internet or infrastructure failures, third-party service outages (Stripe, Anthropic, Resend, Railway), cyberattacks, pandemics, or other force majeure events.

20. Electronic Communications

By using the Service, you consent to receiving electronic communications from us, including account notifications, transactional emails, and updates to these Terms. These electronic communications satisfy any legal requirement that such communications be in writing.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

22. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, DMCA Policy, and Disclaimers, constitute the entire agreement between you and Rollout Heaven regarding the Service and supersede all prior agreements and understandings.

23. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced in-app or by email at least 30 days before they take effect. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

24. Contact

Questions about these Terms: josephmadiganmusic@gmail.com